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Legal action threat over wheelchair service’s ‘bullying, delays and poor service’
John Pring - 9 August 2018
Wheelchair-users in Kent are threatening to take legal action over growing concerns about delays, poor service and even bullying and harassment by the company running the NHS wheelchair services contract in the county.
Four disability groups – Kent’s Physical Disability Forum (PDF), the Kent charity Freedom for Wheels, Kent’s Wheelchair Users Group (WUG) and the Centre for Independent Living Kent (CILK) – have written an open letter to the area’s eight clinical commissioning groups (CCGs) raising “grave concerns” about the performance of Millbrook Healthcare.
The letter, which is also supported by some members of the Medway Physical Disability Partnership Board, has been copied to every one of Kent’s MPs.
The groups say in their letter that they “no longer have any confidence in Millbrook to provide the wheelchair service across Kent” and do not believe that Thanet CCG – which negotiated the wheelchair services contract on behalf of the eight CCGs in Kent and Medway – is “a fit and proper organisation to oversee that contract”... See more
About DNS
Disability News Service (DNS) is run by John Pring, an experienced journalist who has been reporting on disability issues for more than 20 years. He launched DNS in April 2009 to address the absence of in-depth reporting in both the specialist and mainstream media on issues that affect the lives of disabled people. The news service focuses on issues such as discrimination equality, independent living, benefits, poverty and human rights, but also covers arts, culture and sport.
