Care watchdog criticised over abandoned bid to replace service-user contracts
John Pring - 24 January 2019
The care watchdog is facing heavy criticism after being forced to abandon a year-long attempt to find organisations to run a programme that sends expert service-users to assist on inspections of care homes, hospitals and care agencies across England.
The Experts by Experience (ExE) programme is currently run by two contractors, Choice Support and Remploy, but disabled people and other service-users who take part in the scheme have been pushing the Care Quality Commission (CQC) for years to dump Remploy because of its poor performance.
A process to find new contractors began in August 2017, with an invitation to tender released in August 2018, but CQC decided to terminate the process last November... See more