Fresh Motability criticism after watchdog’s report

John Pring - 13 December 2018

The company that runs the Motability car scheme and the charity that oversees its work are facing fresh criticism from disabled campaigners, following a watchdog’s report that criticises the company’s huge financial reserves and excessive profits and executive pay.

The National Audit Office (NAO) report concludes that the Motability scheme has delivered “excellent service” and “remarkable satisfaction levels” (99 per cent in 2017-18) among its more than 600,000 customers.

But it also says that the scheme has generated “substantial cash surpluses”, while Motability Operations – the company that runs the scheme – has failed to disclose more than £1.5 million in bonuses that were due to be paid to its chief executive, Mike Betts.... See more


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Disability News Service (DNS) is run by John Pring, an experienced journalist who has been reporting on disability issues for more than 20 years. He launched DNS in April 2009 to address the absence of in-depth reporting in both the specialist and mainstream media on issues that affect the lives of disabled people. The news service focuses on issues such as discrimination equality, independent living, benefits, poverty and human rights, but also covers arts, culture and sport.


 

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